40+
Malaysian SMEs supported
4.8
Average client satisfaction
2
Industry recognitions in 2025
92%
Clients complete on schedule
REVIEWS
In their own words
Wong Hui Ling
Retail shop owner, Cheras
I kept getting the same WhatsApp questions about opening hours and stock. The chat helper they built responds in a friendly tone and handles most of it now. My phone is noticeably quieter. The whole thing took under two weeks and they were patient when I asked to change the wording a few times.
May 2025
Rajan Haridas
Independent accountant, Petaling Jaya
I was cautious going in. I've tried tools before that added more complexity than they removed. The workflow mapping session was genuinely useful — they asked the right questions and identified three tasks I could automate. I now spend about two hours less a week on those specific things. The written guide they gave me is clear enough that I can adjust things myself.
April 2025
Norzaharah Ahmad
Café owner, Ampang
We had two years of sales data that nobody had looked at properly. The insight summary they set up shows us which items do well on which days, and which promotions actually changed our numbers. It took five weeks in total and they checked in with us regularly. I wouldn't have known where to start on my own.
May 2025
Lim Kok Wai
Training provider, Shah Alam
My main concern was that the chat responses would feel robotic, which would put people off. They showed me the drafts at every stage and we adjusted the tone together. It sounds like someone from our team wrote it. Queries from website visitors have dropped because people get the answer they need straight away.
May 2025
Faridah Mohd Tahir
Interior design studio, Mont Kiara
I run a small studio by myself and the admin side was taking up evenings. The workflow session helped me see clearly where the time was going. We set up three tools — one for scheduling, one for invoice drafts, one for client follow-ups. I feel more in control of my week now.
April 2025
Selvakumar Balasubramaniam
E-commerce seller, Subang Jaya
The insight summary has helped me understand which product categories are actually performing versus which ones I assumed were doing well. A few of my assumptions turned out to be wrong. The dashboard is simple enough that I check it at the start of each week without needing to export anything myself.
May 2025
CASE STUDIES
How the work unfolded for three clients
Customer Chat Helper — Retail Business, Cheras
Service: Customer Chat Helper · Duration: 10 days
CHALLENGE
The owner was receiving 30–40 WhatsApp messages daily, many asking the same basic questions. Responding was taking up to two hours each day.
WHAT WE DID
Collected and categorised 28 common questions. Drafted responses in a warm, direct tone. Set up a chat helper within WhatsApp Business with handoff for complex queries.
OUTCOME
Routine WhatsApp queries fell by around 70%. Owner now handles fewer than 10 messages daily that need a personal response. Time recovered: approximately 90 minutes per day.
Workflow Ease Support — Interior Design Studio, Mont Kiara
Service: Workflow Ease Support · Duration: 3 weeks
CHALLENGE
Solo studio owner spending evenings on admin — scheduling consultations, drafting invoices, following up with clients after project completion.
WHAT WE DID
Mapped the weekly admin burden across task types. Introduced three tools with clear written instructions: a scheduling assistant, an invoice draft generator, and an automated follow-up template system.
OUTCOME
Owner estimates saving around 5 hours per week on admin. Evenings are now largely free. She has since used the templates independently to expand them for two new project types.
Insight Summary Setup — Café, Ampang
Service: Insight Summary Setup · Duration: 5 weeks
CHALLENGE
Two years of POS data sat unused. Owner made menu and promotion decisions based on gut feeling without knowing which items or days were actually most profitable.
WHAT WE DID
Reviewed and cleaned two years of transaction data. Built a simple weekly summary dashboard showing revenue by category, best-performing days, and promotion impact over time.
OUTCOME
Owner discontinued two underperforming menu items and adjusted promotion timing based on the data. Early indicators suggest a 12% increase in average weekly revenue in the two months following.
REACH US
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Jalan Telawi 5
Bangsar, KL 59100
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